Privacy Policy
Effective Date: 7 October 2026
Last Updated: 7 October 2026
TestmeQa Limited (“TestmeQa”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information of users of our website, platform and services.
This Privacy Policy explains how we collect, use, disclose, store and protect personal information when you visit testmeqa.com.ng, use the TestmeQa platform, create an account, participate in testing projects, submit a product for testing, or otherwise interact with our services.
By using TestmeQa, you acknowledge that you have read and understood this Privacy Policy.
1. Who We Are
TestmeQa Limited operates the TestmeQa platform, which connects businesses and organisations with software testers and testing participants.
For privacy-related questions or requests, contact:
Email: help@testmeqa.com.ng
For formal privacy complaints or disputes:
Email: dispute@testmeqa.com.ng
2. Information We Collect
The information we collect depends on how you use TestmeQa.
A. Account Information
When you create an account, we may collect:
- Full name
- Email address
- Phone number
- Username
- Password or authentication information
- Account type
- Profile information
B. Tester Information
If you register as a tester, we may collect:
- Testing skills
- Professional experience
- Testing specialisations
- Devices you own or have access to
- Operating systems
- Browsers
- Location information where relevant to a project
- Availability
- Testing history
- Project participation information
- Payment information where you are eligible to receive payment
C. Client Information
If you register as a business or client, we may collect:
- Your name
- Company or organisation name
- Email address
- Phone number
- Job title or role
- Product information
- Project requirements
- Billing and payment information
- Communications with TestmeQa
D. Testing Information
When you participate in a testing project, we may collect:
- Bug reports
- Test results
- Screenshots
- Screen recordings where required and authorised
- Device and browser information
- Test case results
- Project communications
- Feedback and usability observations
Testers should not submit unnecessary personal information belonging to other people as part of a testing report.
E. Technical Information
When you visit or use our Platform, we may automatically collect certain technical information, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- General usage information
- Log information
- Referring website
- Date and time of access
F. Cookies
We may use cookies and similar technologies to operate the website, maintain sessions, remember preferences, improve performance and understand how users interact with our Platform.
For more information, please see our Cookie Policy.
3. How We Use Your Information
We may use personal information to:
- Create and manage your account;
- Provide TestmeQa services;
- Match testers with suitable testing projects;
- Manage testing projects;
- Communicate with users;
- Process tester payments;
- Process client payments;
- Validate testing submissions;
- Provide customer support;
- Respond to enquiries;
- Improve our website and Platform;
- Monitor Platform performance;
- Prevent fraud and abuse;
- Protect the security of our Platform;
- Investigate violations of our Terms;
- Comply with legal and regulatory obligations; and
- Send marketing communications where permitted by law and, where required, with your consent.
4. Legal Basis for Processing
Where applicable, we process personal information based on one or more lawful grounds permitted under applicable data-protection law.
These may include:
- Your consent;
- Performance of a contract with you;
- Compliance with a legal obligation;
- Protection of legitimate interests;
- Protection of vital interests; or
- Another lawful basis permitted by applicable law.
Where we rely on consent, you may withdraw your consent where permitted by law.
Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
5. How We Share Information
We may share personal information where reasonably necessary to provide our services.
This may include sharing information with:
Service Providers
Third-party providers that support our:
- Hosting
- Payments
- Authentication
- Analytics
- Security
- Communications
- Technology infrastructure
Clients
Where necessary for an authorised testing project, certain tester information or testing results may be shared with the relevant client.
We will seek to limit information shared to what is reasonably necessary for the project.
Testers
Where necessary for a testing project, certain client or project information may be made available to selected testers.
Professional Advisers
We may share information with professional advisers such as lawyers, accountants or auditors where reasonably necessary.
Regulators and Authorities
We may disclose information where required or permitted by applicable law, regulation, court order or lawful governmental request.
6. We Do Not Sell Your Personal Information
TestmeQa does not sell users’ personal information as a business practice.
We may, however, use service providers to process information on our behalf as necessary to operate the Platform.
7. Tester and Client Information
TestmeQa operates a two-sided platform.
This means that certain information may need to be shared between testers and clients to facilitate testing projects.
For example, a client may need to know information about a tester’s relevant testing skills, device or operating system.
Similarly, testers may receive information about a client’s product and testing requirements.
We will seek to limit such disclosures to information reasonably necessary for the relevant service or project.
8. Confidential Project Information
TestmeQa may process confidential information relating to client products and testing projects.
Users must handle such information in accordance with the TestmeQa Terms of Service, Tester Agreement, Client Agreement, and any project-specific confidentiality requirements.
Personal information contained within testing environments should not be unnecessarily copied, downloaded, stored or disclosed.
9. Payment Information
Where payments are made through TestmeQa or through a third-party payment provider, payment information may be processed by the relevant payment provider.
We may receive limited payment-related information necessary to confirm transactions, manage refunds or administer payments.
We do not intend to store complete payment-card details on our own systems where payment processing is handled by a third-party payment provider.
10. Data Security
We take reasonable technical and organisational measures designed to protect personal information from:
- Unauthorised access;
- Unauthorised disclosure;
- Loss;
- Destruction;
- Alteration; and
- Misuse.
However, no online service or transmission method can be guaranteed to be completely secure.
You are also responsible for keeping your account credentials confidential.
11. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:
- Providing our services;
- Maintaining accounts;
- Completing transactions;
- Resolving disputes;
- Preventing fraud;
- Meeting legal obligations; and
- Maintaining appropriate business records.
When information is no longer reasonably required, we may delete, anonymise or securely dispose of it, subject to applicable legal and regulatory requirements.
12. Your Privacy Rights
Subject to applicable law, you may have rights regarding your personal information, including the right to:
- Request access to personal information we hold about you;
- Request correction of inaccurate information;
- Request deletion of personal information where applicable;
- Object to certain processing;
- Request restriction of certain processing;
- Request portability of certain information;
- Withdraw consent where processing is based on consent; and
- Lodge a complaint with the appropriate data-protection authority.
Some rights may be subject to legal limitations or exceptions.
13. How to Make a Privacy Request
To submit a privacy request, contact:
Please include enough information for us to understand and respond to your request.
For formal privacy complaints or disputes, contact:
We may need to verify your identity before completing certain requests in order to protect your information from unauthorised disclosure.
14. Children’s Privacy
TestmeQa is not intended to be used by children where participation would be prohibited by applicable law.
We do not knowingly collect personal information from children in circumstances where parental or guardian consent is legally required without obtaining the appropriate consent.
If you believe a child has provided personal information to us inappropriately, please contact:
15. International Data Transfers
Some service providers used by TestmeQa may process information outside Nigeria.
Where personal information is transferred across borders, we will take reasonable steps to ensure that the transfer and processing are carried out in accordance with applicable data-protection requirements.
16. Third-Party Links
Our website or Platform may contain links to third-party websites or services.
We are not responsible for the privacy practices, content or security of third-party websites.
We encourage you to review the privacy policies of third-party services before providing them with personal information.
17. Marketing Communications
Where permitted by law, TestmeQa may send information about products, services, projects, opportunities or other relevant updates.
Where consent is required, we will obtain the appropriate consent.
You may unsubscribe from marketing communications using the unsubscribe option provided in the communication or by contacting:
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When we make material changes, we may provide appropriate notice.
The updated version will be published on this page with a revised “Last Updated” date.
19. Contact Us
TestmeQa Limited
For general privacy enquiries:
For formal complaints and disputes:
Website: testmeqa.com.ng